Privacy policy (Datenschutzerklärung)

Privacy policy (Datenschutzerklärung) Mood Company B.V. (Mood4Whisky is a brand of Mood Company B.V.)

https://moodcompany.nl/

About our privacy policy
Mood Company BV attaches great importance to your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services of Mood Company BV. The starting date for the validity of these conditions is 13/06/2022, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy you can contact our privacy contact person, you will find the contact details at the end of our privacy policy.

About data processing
Below you can read how we process your data and where we store it or have it stored , which security techniques we use and for whom the data is visible.

Web store software
Shopify
Our web store was developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify is a certified processor of credit card data. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group to further improve services. Shopify takes into account the applicable legal retention periods for (personal) data. The EU/US Privacy Shield applies, your data may be processed in the United States.

Web hosting

x interactive and My Domain.

We accept web hosting and email services from x-interactive and My Domain. x-interactive and My Domain process personal data on our behalf and do not use your data for their own purposes. This party can collect metadata about the use of the services. This is not personal data. x-interactive and My Domain has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. x-interactive and My Domain are obliged to maintain confidentiality under the agreement.

E-mail and mailing lists

MailChimp and Omnisend

We send our e-mail newsletters with MailChimp and Omnisend. MailChimp and Omnisend will never use your name and email address for their own purposes. At the bottom of every email that is sent automatically via our website, you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp and Omnisend.MailChimp and Omnisend use cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp and Omnisend reserve the right to use your data to further improve the services and to share information with third parties in this context.

x interactive and My Domain

We make our regular business e-mail traffic, use of the services of x-interactive and My Domain. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. x-interactive and My Domain do not have access to our mailbox and we treat all our email traffic confidentially.

payment processors

Shopify payments

To handle a ( We use the Shopify payments platform for part of the payments in our online store. Shopify payments processes your name, address and residence details and your payment details such as your bank account or credit card number. Shopify payments has taken appropriate technical and organizational measures to protect your personal data. Shopify payments reserves the right to use your data to further improve the services and to share (anonymized) data with third parties in this context. In the case of an application for a deferred payment (credit facility), Shopify payments shares personal data and information about your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of Shopify payments]'s services for which they engage third parties. Shopify payments does not store your data for longer than is permitted by the legal terms.

Reviews

WebwinkelKeur

We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur you are required to provide a name and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your assessment. In the event that we invite you to leave a review, we will share your name and email address with WebwinkelKeur. They only use this data for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties to provide services, and we have given WebwinkelKeur permission to do so. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.

Shipping and logistics

PostNL and My Parcel

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL and My Parcel to carry out deliveries. It is necessary for us to share your name, address and residence details with PostNL and My Parcel. PostNL and My Parcel only use this information for the execution of the agreement. In the event that PostNL and My Parcel engage subcontractors, PostNL and My Parcel will also make your data available to these parties.

Invoicing and accounting

JB administration

We use the services of JB administration to maintain our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and stored protected. JB administration is obliged to maintain confidentiality and will treat your data confidentially. JB administration does not use your personal data for purposes other than those described above.

External sales channels

Bol.com

We sell (part of) our items via the Bol platform .com. If you place an order via this platform, Bol.com shares your order and personal data with us. We use this information to process your order. We handle your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing
General purpose of processing
We use your data data solely for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data
Data that is automatically collected by our website is processed for the purpose of providing our services to further improve. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation with tax and criminal investigations
In some cases, Mood Company BV may be required to share on the basis of a legal obligation of your data in connection with government tax or criminal investigations. In such a case, we are forced to share your data, but we will resist this within the possibilities offered by the law.

Retention periods
We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you inform us of this, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.

Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. To prevent misuse, we in principle only send copies and copies of your data to the e-mail address you already know. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself.We keep an administration of completed requests, in the case of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of access
You always have the right to to view the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.

Right to rectification
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to it be amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to limit processing
You always have the right to change the data that we (or have processed) that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right to portability
You always have the right to to have the data that we process or have processed and that relate to your person or can be traced back to you be processed by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on behalf of other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue to provide the service in such a case, because the secure linking of data files can no longer be guaranteed.

Right to object and other rights
You have the right in appropriate cases to object to the processing of your personal data by or on behalf of Mood Company BV. If you object, we will immediately stop data processing pending resolution of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies
Google Analytics
Cookies from the American company Google are placed via our website, as part of the “Analytics” service. We use this service to track and receive reports on how visitors use the website.This processor may be obliged to provide access to this data based on applicable laws and regulations. We collect information about your surfing behavior and share this data with Google. Google can interpret this information in conjunction with other data sets and thus track your movements on the Internet. Google uses this information, among other things, to offer targeted advertisements (Adwords) and other Google services and products.

Third-party cookies
If third-party software solution parties use cookies, this is stated in this privacy statement .

Your rights
Under applicable Dutch and European law, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. Below we explain what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your email address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the case of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of access
You always have the right to to view the data that we process or have processed and that relate to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request.

st within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.

Right to rectification
You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you be amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to limit processing
You always have the right to change the data that we ( to limit processing that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right to portability
You always have the right to to have data that we process or have processed and that relate to your person or can be traced back to you be processed by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us.In all likelihood, we can no longer continue to provide the service in such a case, because the secure linking of data files can no longer be guaranteed.

Right to object and other rights
You have the right to to object to the processing of your personal data by or on behalf of Mood Company BV. If you object, we will immediately stop data processing pending resolution of your objection. If your objection is well-founded, we will provide you with copies and/or copies of data that we process or have processed and then permanently cease processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our privacy contact.

Changes to the privacy policy
We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Contact details Mood Company BV
Brinkenhalte 20

7812 HX Emmen

Netherlands

T (059) 121-2177

T +31 6 3058 6706

E edwin@moodcompany.nl

Contact person for privacy matters
Edwin Melinga